Shipping policy

Last updated: June 8, 2026

Thank you for shopping at GoCartNova.

PROCESSING TIME

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During high-demand periods, processing times may be slightly longer.

SHIPPING RATES & DELIVERY TIMES

Standard Shipping (5–10 business days): Free on orders over $50

Express Shipping (2–5 business days): Calculated at checkout

INTERNATIONAL SHIPPING

We ship worldwide. International delivery times vary by destination (7–21 business days). Customs fees, import duties, and taxes are the buyer's responsibility. GoCartNova is not responsible for delays caused by customs processing.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email. You can also track your order at: gocartnova.store/pages/track-order

LOST OR DAMAGED PACKAGES

If your order arrives damaged or is lost in transit, please contact us at djejelijah14@gmail.com within 7 days of the expected delivery date with your order number and photos where applicable.

CONTACT US

Email: djejelijah14@gmail.com Website: gocartnova.store