Return Policy
Return Policy
We want you to be completely happy with your purchase. If something isn't right, we're here to make it easy.
30-Day Return Window
You have 30 days from the date of delivery to request a return. Items must be unused, in their original condition, and in the original packaging.
How to Start a Return
- Contact us at our Contact page with your order number and reason for return
- We'll respond within 1-2 business days with return instructions
- Ship the item back using a trackable shipping method
- Once we receive and inspect the item, your refund will be processed
Refunds
Approved refunds are processed within 5-10 business days back to your original payment method. You'll receive an email confirmation once your refund has been issued.
Non-Returnable Items
- Items that have been used, damaged, or altered
- Perishable goods (e.g. pet food) once opened
- Items returned after the 30-day window
Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us immediately with a photo and your order number. We'll resolve it quickly at no cost to you.
Questions?
Reach out via our Contact page and we'll be happy to help.